Revolutionising approvals of a product website
7th June 2024 by Becca Norton
The healthcare challenge
Getting up to date digital health and product information out to HCPs and patients quickly which covers all compliance requirements can be really challenging.
The ask
Our client wanted to provide HCPs with a valuable and up to date resource to manage their seasonal vaccine requirements and provide the best care for their patients. They wanted to make regular updates to their promotional vaccine ordering website, but were faced with some major challenges:
-
It was resource intensive to review and approve
the continuous updates being deployed throughout the year.
-
Taking screenshots of large sections of the
website for approval was complicated and time consuming for reviewers.
-
It was difficult to ensure the PI
requirements were met for all areas of the platform.
- Many updates needed to be implemented very rapidly but were taking a long time.
The solution
- The platform was reorganised into sections and
approved as workbooks via our Dynamic Approvals method. All headers,
footers and other static website components were approved in a single Structure
workbook. The remaining website content was grouped into separate Content
workbooks which would allow for quick and simple updates. A prescribing
Information banner was applied to all pages which linked out to a PI page for
all products.
-
medDigital supported the client as job bag
project managers, reviewers, final signatory, and as Digital AQPs (Appropriately
Qualified Person) to ensure that all approved content had been implemented and
functioned correctly in the test and live environments by carrying out Quality
Checks (QCs).
The benefit
Implementing the Dynamic Approvals method meant:
-
Time-sensitive content could be updated and made
live within
the same working day.
-
The number of review rounds and comments were
reduced (many with no comments).
-
All website compliance requirements were captured
within the workbooks (including website metadata).
- PI was prominently placed for all product mentions.
-
There was an auditable trail of all
changes made to the website and confirmation of device functionality.